Michiana Service Solutions, including its subsidiaries and affiliates (collectively, "GO-TO Pros," "we," or "us"), respects the privacy of individuals, and takes special care to guard the privacy of our customers.

We collect only the customer information necessary to complete the job you have requested..

We do not share your personal or private information with any third-party or to any other business or service provider for advertising or marketing purposes. Your information may be shared with third-party institutions (such as a bank, or the credit card processor you use at checkout) as is necessary to complete payment securely and in full PCI compliance. We do collect, process or store credit card information; this is solely done through safe and highly rated credit card merchant processors.

We do not use cookies on our website which would be personally identifiable, or even require customers to create an account or 'log in' to use our booking services. We only gather the information you directly input and choose to provide us via a form or booking request on our website.

We may occassionally use your information to send you promotions, coupons, newsletters or direct business news directly from us. If you wish to be removed from our these communications, please contact us.

We understand that discretion is an important part of trust. Our technicians and customer service agents are bound by written agreements of customer privacy and will not share personal details of you, your jobs, your home or your upgrades to anyone else.